Renssant Freedive

Cancellation & Transfer Policy

General Terms

By registering for any course, coaching session, or retreat with Renssant Freedive, you agree to the following terms regarding cancellations, transfers, and refunds. These policies are designed to ensure fairness while protecting the operational costs and planning involved in offering high quality freediving education.

Deposits

• All deposits are non-refundable, unless the course does not run due to low enrollment.
• Deposit amounts vary by offering and are listed clearly at registration
• Some coaching sessions may require full prepayment instead of a deposit to reserve your spot

Student Cancellations and Transfers

If you need to cancel or transfer your enrollment, the following terms apply:

31 or more days before course start

• No cancellation fee
• One time transfer to a future course on a space available basis

22-30 days before course start

• 15 percent of full tuition retained
• Transfer to a future course on a space available basis

8-21 days before course start

• 25 percent of full tuition retained
• Transfer only, no refunds

48 hours to 7 days before course start

• 50 percent of full tuition retained
• Transfer only, no refunds

Less than 48 hours before course start

• No transfer or refund
• Forfeiture of full tuition

Additional terms:

• Transfers are limited to one per registration
• Additional changes may be treated as cancellations and subject to standard fees
• Cancellation fees are calculated based on the full tuition cost, regardless of any discounts or promotions

Gear Rentals, Boat Fees, Private Training, Events, and Trips

All payments toward equipment rentals, boat fees, private sessions, events, and retreats are non-refundable and non-transferable.

Instructor Cancellations and Course Adjustments

Renssant Freedive makes every effort to run courses as scheduled. However, freediving is subject to environmental and logistical constraints beyond our control.

Courses may be postponed or adjusted due to the following:

Weather or environmental conditions

• If conditions are deemed unsafe by the instructor or boat captain, open water sessions may be rescheduled
• Make up sessions may be completed during a future course on a space available basis
• No additional instructional fee will be charged
• Standard boat fees still apply

Instructor illness or emergency

• In rare cases where the instructor must cancel due to illness or emergency, students may choose between a full refund or a transfer to a future course

Low enrollment

• To maintain safety and teaching quality, courses may be postponed if fewer than three students are enrolled
• Students will be offered a transfer to a future course
• Refunds are not available

Missed Sessions and No Shows

• Missing a course without prior communication is considered a no show
• No refunds or transfers will be provided for no shows
• If you attend part of a course but cannot complete it due to illness or emergency, we may offer a one time opportunity to rejoin a future session on a space available basis within twelve months

How to Request a Transfer or Cancellation

To request a transfer or cancellation, please email ryan@renssantfreedive.com with your full name, course dates, and reason for the change.

Requests must be submitted by 11:59 PM on the last eligible day of the applicable notice window.

Substitutions

• You may transfer your registration to another person at no additional cost, provided they meet course prerequisites
• Substitution requests must be submitted at least 72 hours before the course start
• If your spot is filled by another paying student, your fee may be transferred or refunded according to the applicable cancellation window

Force Majeure

Renssant Freedive is not liable for cancellations, delays, or rescheduling due to circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or acts of God.

In such cases, we will make every reasonable effort to reschedule your course or transfer your enrollment to a future offering.

Refund Method and Timing

If a refund is approved:

• Refunds will be issued using the original method of payment
• Refunds will be processed within 7-10 business days of approval
• Refunds will not be provided in cash
• Refund timing may be subject to third party transaction processing times